Returns & Exchanges

At Flexnest, we are committed to your fitness journey and offer a hassle-free 15-day return policy for all our premium gym equipment and apparel. If you are not completely satisfied with your purchase, we provide seamless exchanges or full refunds to ensure your home workout experience remains top-tier.

1

Initiate Your Request

Log into your Flexnest account and visit the 'My Orders' section to select the items you wish to return or exchange.

2

Quality Inspection

Ensure the product is in its original packaging with all tags intact; our team will review your request within 24-48 hours.

3

Schedule a Pickup

Once approved, we will coordinate a complimentary doorstep pickup through our logistics partners at a time convenient for you.

4

Receive Refund or Exchange

After the item reaches our warehouse and passes a final quality check, your refund will be processed to the original payment method within 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing